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G-Track E-Mail Archiving – Features
Grace G-Track E-Mail Archiving is a comprehensive solution that meets stringent regulatory requirements as well as your government, education, healthcare and corporate compliance needs.
| Secure and Automated Message Capture |
| Grace G-Track automatically captures all sent and received messages without user intervention and securely transmits them to multiple Grace Global data centers for retention, using TLS or VPN encryption. |
| Single-Instance Storage |
| Once archived, all email is de-duplicated and stored as a single instance to optimize storage space and streamline your searches. |
| Tamper-Proof WORM Storage |
| Tamper-proof WORM (write once, read many) storage meets the strictest regulatory compliance requirements. |
| Unlimited Storage |
| Unlimited storage eliminates the need to worry about long retention periods and compounding storage costs. You can customize your retention policies and store an unlimited amount of data as long as you require for no additional cost. |
| Mirrored Architecture |
| All email messages and attachments are stored in real time and then replicated to Grace Global’s multiple, geographically dispersed SAS-70 Type II Tier-4 compliant data centers. |
| Spam-and-Virus Protection |
| Grace G-Track employs multiple layers of protection to evaluate, detect and block spam emails and viruses, using blacklisting, white listing, profiling and rules-based scoring, reverse DNS lookup and multilayer virus scanning. |
| Monitoring/Supervision |
| Grace G-Track offers a number of tools to streamline the supervisory process, including automatic flagging of suspicious emails for auditor review. Multitiered review structure supports workflow between compliance officers, Offices of Supervisory Jurisdiction (OSJs) and branch managers. |
| Advanced Administration and Reporting |
| Grace G-Track’s advanced administration and reporting tools include preor post-review modes, random sampling, customizable rules for specific domains or email addresses and summary reports. |
| Random Sampling |
| Grace G-Track allows auditors to conduct random sampling to meet regulatory compliance requirements. This feature quickly compiles a random set of messages for review. |
| Customizable Lexicon |
| Drawing from more than 14 years of experience in the computer industry, Grace G-Track has built a custom lexicon of keywords and phrases to specifically meet government, education, healthcare, corporate and financial services compliance requirements. Firms can also add words to their lexicon as needed. |
| End-to-End Audit Support |
| G-Track’s compliance experts provide complete audit support, including attestation letters, and have a 100% audit success record. |
| State-of-the-Art Security |
| Grace Global’s enterprise-class infrastructure meets the highest industry standards for secure data storage, including SAS-70 Type II, and guarantees the authenticity of your archived data. |
| Authentication and Granular Permissions |
| Users authenticate using SSL to login to Grace G-Track, ensuring secure access to the archive. Grace G-Track has two distinct permission levels: Administrator (full access) and Auditor (supervisory rights for selected mailboxes). |
| Quick and Easy Search and Retrieval |
| Quickly and easily search and retrieve emails and attachments to fulfill audit requests. |
| Export |
| Once you have selected all emails related to a specific case, you can export them for an audit request or legal follow up and submission. |
| Disaster Recovery |
| Grace G-Track’s disaster recovery protection employs multiple, geographically dispersed data centers to ensure that your data is not lost when disaster strikes. |
| Legal Holds |
| If your government, education, healthcare and corporate organization ends up in litigation, you can place legal holds on specific communications (based upon search criteria) to safeguard your staff or automated deletion policies from inadvertently deleting case-relevant emails. |
| Attorney-Client Privilege Classification |
| Administrators and auditors can mark attorney-client privileged communications, which are excluded from e-discovery requests. |
| Time-Stamped Audit Trail |
| Grace G-Track’s search log captures the auditing activities of your reviewers, so administrators can ensure that they are conducting appropriate reviews and meeting compliance requirements. Auditors can also add notes to messages as needed. |
| Policy-Driven Retention and Destruction |
| Grace G-Trackretains your emails and attachments as required to meet your organization ’s specific retention or regulatory requirements. We also purge and destroy older email stores based on your custom criteria (e.g., any emails seven or more years old). |
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